tkv66's Privacy Policy

1 Introduction and Applicability

tkv66 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our members. This privacy policy ("Policy") describes how tkv66 collects, stores, processes, and uses your personal information.

This policy applies to the tkv66 website (tkv66.lat) and all associated services. When you register on our platform, log in, place bets, or use our services in any other way, you are considered to have given your consent to the terms of this privacy policy.

Our services are intended only for individuals aged 21 or older. Collecting or processing information from minors is entirely against our policy. This matter is discussed in further detail in Section 8.

2 Data Collection

tkv66 collects your information through the following methods. The type of information collected through each method is clearly stated below.

2.1 Information Provided Directly

When you register on our platform or perform a tkv66 Login, we collect the information you voluntarily provide:

• Full name and date of birth (for age verification)
• Valid mobile number and email address
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• National ID (NID) or passport information for identity verification
• Bank account information (where applicable)
• Any information or messages provided during contact with us

2.2 Automatically Collected Information

When you visit our platform, the following information may be collected automatically:

• IP address and device type and operating system
• Browser type and version
• Website usage patterns — pages visited, clicks, and time spent
• Login and logout times and session information
• Detailed history of betting and gaming activity
• Financial transaction information — deposit and withdrawal history

2.3 Information Received from Third Parties

In some cases we may also receive information from trusted third-party sources, such as identity verification service providers, payment processors (bKash, Nagad, etc.), or fraud prevention services. This information is used only to confirm your identity and ensure security.

3 Purpose of Data Use

tkv66 uses the information it collects about you for the following lawful purposes:

• To complete account registration and confirm identity verification
• To process deposits, withdrawals, and manage financial transactions
• To provide betting, casino, and gaming services and apply bonuses
• Customer support — to resolve issues via live chat and email
• To prevent fraud, money laundering, and suspicious activity
• To ensure responsible gaming and support at-risk players
• To personalize your platform experience according to your preferences
• To comply with applicable laws and regulations and meet regulatory requirements
• To conduct analysis for platform security and technical improvement
• To send relevant promotional offers and bonus information with your consent

Your information will not be used for any purpose other than those stated above. Your explicit consent will be obtained before sending marketing communications, and you may withdraw that consent at any time.

4 Data Storage and Security

tkv66 has adopted the highest technical and organizational measures to ensure the security of your information. Our security framework consists of the following elements:

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology. This means all data exchanged between your browser and our servers is fully encrypted and cannot be read by any third party. Payment information — particularly bKash and Nagad transactions — is handled through industry-standard security protocols.

4.2 Access Control

Only authorized personnel who need the information for specific tasks can access your personal data. All staff are bound by strict confidentiality agreements and receive regular security training.

4.3 Data Storage Location

Your information is stored on secure servers. The servers are under continuous monitoring and regular security audits are conducted. Firewalls and intrusion detection systems are active to prevent unauthorized access.

4.4 Security Incident Management

In the event of a security incident, we will notify affected users as quickly as possible and take the necessary steps to address it. If you notice any suspicious activity on your account, please contact our support team immediately.

5 Sharing Data with Third Parties

tkv66 does not sell, lease, or transfer your personal information to third parties for commercial purposes. However, information may be shared in certain specific circumstances:

5.1 Service Providers

We use some trusted third-party services to operate our platform, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. Only the information necessary to provide services is shared with these partners, and they are also bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose your information to comply with court orders, directives from government regulatory bodies, or applicable law. This includes legal requirements related to anti-money laundering (AML) regulations and counter-terrorism financing (CFT).

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent or assist in investigating fraud, corruption, or other unlawful activity. In such cases, we always disclose only the minimum information necessary to protect your interests.

6 Cookies and Tracking

Our website uses cookies and similar technologies that help improve your browsing experience and maintain service quality.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. This includes keeping your login session active, storing security tokens, and remembering your preferred language and settings. Without these cookies, the platform will not function properly.

6.2 Analytical Cookies

We use analytical cookies that help us understand how users are using the site. This information is collected in aggregate and anonymous form and is used only for service improvement.

6.3 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling some cookies may cause certain features of the platform to not work properly.

7 User Rights

As a registered member of tkv66, you have the following rights over your own personal information:

• Right to Access: You may request to know what information we have collected and stored about you.
• Right to Rectification: If there is any error or incompleteness in your information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, however some information may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes, particularly in the case of marketing communications.
• Right to Data Portability: You may request to receive your personal information in a structured and machine-readable format.
• Right to Withdraw Consent: If you have previously given consent to a specific type of data processing, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

8 Protection of Minors

tkv66's services are designed only for individuals aged 21 or older. We do not knowingly collect, store, or process the personal information of any minor.

We follow an age verification process at the time of registration. If for any reason we learn that a user is under 21 years of age, their account will be closed immediately and all associated information will be deleted.

If as a parent or legal guardian you believe that your minor child or someone in your care has registered on our platform, please contact us immediately at [email protected].

9 Data Retention Period

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

Your information is retained while your account is active. Even after an account is closed, certain information such as financial transaction records may be retained for a specified period to meet legal and regulatory obligations.

At the end of the retention period, information is securely deleted or anonymized so that it can no longer be linked to any specific individual.

10 Policy Changes

tkv66 reserves the right to update or change this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a notice to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. We recommend that you review this policy regularly.

11 Contact

For any questions, concerns, or requests regarding this privacy policy or your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available directly in Bengali
• Hours: Any time of day or night, as per BST (UTC+6)

We will try to respond to your request or complaint as quickly as possible after receiving it. For important privacy-related requests, our team works on a priority basis.