tkv66 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legal agreement between the tkv66 platform and its user ("you" or "member"). tkv66 is an online betting and casino platform that provides entertainment services for users in Bangladesh.

These Terms may be available in both English and Bengali. In the event of any dispute, the Bengali version will be considered authoritative.

1.1 Scope of Application

These Terms apply to all products, services, bonus offers, promotions, live casino, slots, cricket betting, and other gaming activities on tkv66. Using any part of the platform means full acceptance of these terms and conditions.

1.2 Relationship with the Privacy Policy

Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines form part of the same legal framework. Please read those carefully as well.

2. Account Registration

To use services on tkv66, you must first create a personal account. Each individual may operate only one account. Creating or operating multiple accounts is strictly prohibited.

2.1 Information Provided at Registration

The following information must be accurate and up to date at the time of registration:

• Your full legal name, matching your government-issued identity document
• An active email address for your personal use only
• Date of birth, confirming you are 21 years of age or older
• An active mobile number, particularly one linked to bKash, Nagad, or Rocket
• Payment method details to be used for deposits and withdrawals

2.2 Verification of Information

tkv66 may at any time request documents for account verification, including an identity document (national ID or passport), proof of address, or payment method verification. Withdrawals may be temporarily suspended until verification is complete.

3. Age Verification and Eligibility

Declaring your age at registration is mandatory. tkv66 may request proof of age in cases of doubt. Providing false age information will result in immediate account closure and all associated funds may be forfeited.

3.1 Geographic Eligibility

tkv66 services are intended for residents of Bangladesh. It is your own responsibility to use our services. You are responsible for ensuring that online gaming or betting is lawful in the country or region where you are located.

4. Account Security

It is your responsibility to keep your account password and login details completely confidential. tkv66 will never ask for your password by phone, email, or live chat.

• Use a strong password — at least 8 characters, including numbers and special symbols
• Do not share your account login details with anyone
• Always log out after using a public or shared device
• If you notice any suspicious activity, contact [email protected] immediately
• Transferring, selling, or renting your account is strictly prohibited

4.1 Unauthorised Access

If unauthorised access or irregularities are detected on your account, tkv66 may take immediate steps to secure it. In such situations, we will contact you directly.

5. Deposits and Withdrawals

All financial transactions on tkv66 are conducted through Bangladeshi mobile banking services. Our supported payment methods are: bKash, Nagad, Rocket, and Upay.

5.1 Deposit Terms

• Deposits must be made only from a mobile banking account registered in your own name
• Deposits made through third parties are not accepted and may be cancelled without a refund
• Providing the correct reference number or payment ID with your deposit is mandatory
• If a deposit is delayed due to a technical error, notify support with proof

5.2 Withdrawal Terms

• Withdrawal requests will be sent only to the same mobile banking method used for the deposit
• Withdrawals may be restricted until the wagering requirements of any active bonus are met
• tkv66 reserves the right to hold any unusual or suspicious withdrawal request for verification
• Withdrawals for unverified accounts may be suspended

5.3 Currency and Conversion

All transactions on tkv66 are completed in Bangladeshi Taka (BDT / ৳). tkv66 does not cover any currency conversion fees; however, your mobile banking provider's own charges may apply.

6. Bonuses and Promotions

tkv66 offers various bonuses and promotional offers for new and regular members. Each offer has its own terms and conditions.

6.1 General Bonus Terms

• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met
• A bonus is available only once per account, per person, per device, or per IP address
• Wagering must be completed before the bonus expires; expired bonuses will be cancelled
• An eligible payment method must be used to receive a bonus
• Attempting to claim bonuses through multiple accounts may result in the closure of all associated accounts
• If evidence of bonus abuse or fraudulent activity is found, the bonus along with any winnings may be forfeited

6.2 VIP Program

The tkv66 VIP program has three tiers: Bronze, Silver, and Gold. Regular play allows you to move up to higher tiers and earn additional benefits including weekly cashback. VIP benefits may be changed at any time at tkv66's discretion.

6.3 Right to Cancel Promotions

tkv66 reserves the right to modify, suspend, or cancel any ongoing or future promotion. Members will be notified in advance of any significant changes.

7. Betting and Gaming Rules

All games and betting options on tkv66 are governed by specific rules. The individual rules for each game are detailed on the platform.

• Once a bet is confirmed, it cannot be changed or cancelled
• If a game remains incomplete due to a technical error, that round may be declared void and the bet amount will be refunded
• tkv66 is not responsible for losses caused by a disconnection; ensuring a stable internet connection is your responsibility
• The outcome of all crash games, including Spribe Aviator, is determined by a certified random number generator (RNG)
• Live casino games are conducted in real time; the dealer's decision is final
• For cricket or other sports betting, the official result declared by the organising authority applies

7.1 Fair Play Guarantee

tkv66 uses fair play principles and SSL encryption technology to ensure a secure and transparent gaming environment. There is no possibility of manipulation in game outcomes.

8. Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:

• Money laundering, fraud, or any other illegal financial activity
• Attempting to manipulate game outcomes, or using bots or automated software
• Operating multiple accounts or using multiple identities to abuse bonuses
• Attempting to hack or breach the platform's security systems
• Threatening, harassing, or behaving indecently toward other members or staff
• Providing a false identity or misleading information on the platform
• Betting or gaming on behalf of a third party (proxy gaming)

9. Limitation of Liability

tkv66 is an entertainment platform. tkv66 will bear no liability in the following cases:

• Loss during a game or betting session caused by the user's internet disconnection
• Hardware or software issues with the user's own device
• Account information being leaked due to the user's own negligence
• Force Majeure events — natural disasters, government restrictions, cyber attacks, and similar
• Financial losses arising from gambling or betting — the user knowingly accepts the risk

tkv66's total liability shall in no circumstances exceed the value of the transaction in question.

10. Account Suspension and Closure

tkv66 may temporarily suspend or permanently close your account in the following circumstances:

• Breach of any provision of these terms and conditions
• Failure to verify identity or provision of false information
• Failure of age verification or confirmation that the user is under 21
• Evidence of suspicious or unlawful activity
• A self-exclusion request under responsible gaming
• A request from a law enforcement authority

10.1 Voluntary Account Closure

If you wish to close your account yourself, email [email protected]. You will be given the opportunity to withdraw any remaining balance before closure, however any active bonuses will be cancelled.

11. Dispute Resolution

In the event of a dispute, please first contact us via our 24/7 live chat or at [email protected]. Our support team will review the matter and attempt to provide a resolution within 48 hours.

11.1 Appeal Process

• First level: Try to get an immediate resolution via live chat
• Second level: Email detailed information to [email protected]
• Third level: Submit a review request to the senior compliance team

The relevant funds may be held during the dispute resolution process. The decision of tkv66 will be considered final.

11.2 Applicable Law

The applicable law of tkv66's registered office will govern the interpretation of these terms. Any legal proceedings will be conducted in the appropriate court.

12. Changes and Amendments to the Rules

tkv66 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified via a notice on the platform or by email to their registered address.

Continued use of the platform after any changes will be considered automatic acceptance of the new terms. It is therefore recommended to review this page regularly.

12.1 Language Preference

These terms and conditions are written in Bengali and the Bengali version is authoritative. In the event of any discrepancy due to translation, the Bengali version will take precedence.

12.2 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.